MS Department of Finance and Administration

 
Request Details
Record #: 
SR-24617
Service Request Title: 
Staff badges will not open door.
Type: 
Repair
Issue Description: 
This was reported on 11/27/23. Staff have to use stairwell door to enter the suite each morning. This is the glass door across from elevator. This door does not use a key. Badge only.
Additional Comments: 
Location Details
Location Type: 
Building
Floor: 
11
Building Name: 
Robert E. Lee Building 
Room/Office/Suite: 
 
Parking Facility: 
Grounds: 
Other: 
Additional Details Regarding Location: 
Contact Details
Agency: 
DMH
Same as Submitter: 
Yes
Submitter Name: 
Craig Kittrell
Requester Name: 
Phone #: 
601-359-5780
Phone #: 
E-mail: 
craig.kittrell@dmh.ms.gov
E-mail: 
Work Request Detail
Work Request: 
WR-47435
Work Order Required: 
Yes
Work Order Detail
Work Order Number: 
CWO-047289
Work Order Status: 
Work Complete
Work Order Actions
Actions Taken: 
CWO- 047236 was sent to Department of Public Safety (DPS) 11/27/2023 reply - Leslie Collins incident # 6561 This is an active construction site and there may be periodic outages. Is the door working now? The CWO was sent back to DPS door worked for a while and than stopped. I did not receive any more response until a new CWO was created for the same work to be done 12/7/2023 - CWO-047289. On 12/8/2023 DPS Precious Bedford sent resolved incident #6735- REL is fixed 11th floor, the reader was bad and replaced. See CWO- 047236 and CWO-047289. ( Issue Resolved)